Free guide
Before You Replace Your HR or Payroll System
A readiness guide for anyone facing a renewal, a procurement, or a nagging feeling that the system is not working. Eleven pages, no email address required.
Five things worth establishing before you speak to a single supplier
Most organisations arrive at a system replacement the same way. Something has been irritating for years, a renewal appears on the horizon, and four suppliers are invited in to demonstrate. By then the decision is usually already lost, because nobody in the room can say precisely what they need or what they are already paying for.
This is a workbook rather than a read. Each section has questions to answer and space to answer them in, and it finishes with a scorecard that tells you whether you are ready to go to the market, which is a different question from whether you are ready to change.
What is inside
1. What are you actually using? A module by module audit, because the functions nobody switched on are usually the ones causing the manual work.
2. What does your contract actually say? Eight questions to answer from the agreement itself, including the uplift cap clause almost nobody checks and the one that usually costs the most.
3. What is the problem, precisely? Turning frustrations into something a supplier could actually solve, and that you could score a demonstration against.
4. What is the manual work costing you? A table to total it up. It is usually the strongest line in a business case, because it is a cost you are already paying.
5. What must you keep, and where are the savings? What is working is both a filter on alternatives and leverage with your incumbent.
The readiness scorecard. Ten statements, scored out of 20, and an honest answer on whether you are ready to go to the market yet.
No form, no email address, nothing to sign up to. Eleven pages, A4, designed to be printed and written on.
Who wrote it
Simon Gibbs has worked in payroll for 27 years, sixteen of them with HR and payroll software companies and the last eleven running LitE Consulting and LitE Payroll in Faversham, Kent. LitE Consulting runs independent reviews of HR and payroll platforms, including contract and invoice analysis, requirements definition and business case development. We are an Employment Hero partner and can resell their software, so where Employment Hero is a candidate we say so at the outset. We hold no commercial relationship with any other supplier we assess.
If you work through it and your score is lower than you hoped, that is the normal result and a fixable one. Twenty minutes on the phone is usually enough for us to tell you whether there is work worth doing.