Totally PLC

Selecthr / Selectpay

Sector:- Healthcare

Services:-  PM and consultancy ( Project Start Sept 21)

About Totally:- Totally was established to help ensure patients could quickly access the healthcare they need. They partner with healthcare commissioners and hospitals across the UK and Ireland to deliver services that help manage demand and reduce waiting lists. The corporate customer services also play a role in reducing reliance on healthcare by promoting healthy lifestyles and good physical and mental health.

Project Background:- Totally's Project manager was off sick and Access recommended that Totally contact LitE Consulting to assist them as interim project manager until the PM returned. The role was to provide PM services to the team for a period of three months. The project was in a very poor position with no clear target dates for launch and the project fundamentals did not exist. Totally had a target to have the system Live by Dec 22. I advised that this wasn't possible based one the quality of the data but agreed to have the system Live to the HR teams by the end of January 2022 and self service to be rolled out to the business for holiday management from April 2022. We also agreed to have the payroll Live for the Group payroll from April 2022. The payroll target was met but due to staff changes the payroll required resources with Selectpay experience so LitE provided payroll staff to compliment the Totally team until stability of the operation was in place.

In addition to providing project management our role expanded to include implementation consultancy and we worked with the Access implementation teams to roll out the API connectivity to the Qyuinyx workforce management system. This involved configuration, testing and ongoing support of the custom configuration.

Totally have a large requirement for online recruitment and the Access recruitment application was configured and rolled out by the Access and LitE teams. In addition to this this a large amount of work was undertaken by LitE on the Statutory and Mandatory training compliance which involved using the Access standard training module and configuring it to meet the requirement. Finally there has been a huge amount of work undertaken to report on the data in the system to ensure they meet compliance in all areas.

LitE have supported all stages of the project and provide an ongoing business as usual support service to Totally ensuring they continue to enhance there data and use of the system.