NHS Trust - Outline Business Case

Sector: Healthcare

Services - Project Management and Consultancy

Lite Consulting is collaborating with an NHS teaching hospital trust to craft an Outline Business Case (OBC) addressing issues within their People Management Function (HR dept). The trust has identified challenges in record-keeping and seeks an IT solution for improvement.

With multiple sites, the trust plans to consolidate two hospitals into one central location, aiming for a paperless back-office operation. Stakeholder engagement workshops clarified issues: lack of file tracking process, inconsistent and unlinked file structures (both paper and electronic), inconsistent filing practices across the Trust, and an IT system comprising disparate systems with perceived insufficient functionality.

Lite Consulting has guided the trust in understanding the core issue, emphasizing process inputs and outputs. We've proposed a pathway to help achieve their goal: a legally compliant, automated, auditable, and affordable People Management System.

Our approach in crafting the OBC pathway is marked by transparency, proposing an emotionally manageable journey aligned with the trust's organizational development stage. It is affordable and adds tangible value to their change journey.